Service Quality Requirements

Business

Seven Airlines Given Deadline to Meet Baggage Delivery Standards

NEW DELHI: The Bureau of Civil Aviation Security (BCAS) has instructed seven airlines, including Air India, IndiGo, Akasa, SpiceJet, Vistara, Air India Express Connect, and Air India Express, to ensure the delivery of the last baggage within 30 minutes as per the Service Quality Requirements of the Operation, Management, and Delivery Agreement (OMDA). BCAS has set a deadline of February…