customer information sheets

Insurance

IRDAI Takes Action to Address Complexities in Health Insurance Documents

In a significant move to enhance transparency and empower policyholders in the health insurance sector, the Insurance Regulatory and Development Authority of India (IRDAI) has mandated a simplified format for customer information sheets (CIS). The revised CIS, effective from January 1, 2024, aims to address the issue of legal complexities often embedded in insurance policy documents, which can leave policyholders…